Privacy Policy (Malaysia PDPA)

Last updated : 18 May 2026

Business Name:  Life’s Good Home Appliance by Jack Chai 

 This Privacy Policy explains how  Life’s Good (home-subsribe.com) L (“we”, “us”, “our”) collects, uses, shares and protects your personal data when you visit our website or contact us via our forms, WhatsApp, phone, or email. We handle personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).

1) Who we are & how to contact us

Website: https://home-subscribe.com/
Email:  homelivingsubscribe@gmail.com
WhatsApp/Phone: 010-8632435
Agent ID (reference): LGM-214199
Store address: Lot T-328A, The Starling Mall, Jalan SS21/37, Damansara Utama, 47400 Petaling Jaya, Selangor, Malaysia

If you have any privacy-related enquiries or requests, please contact us using the details above.

We are an independent LG subscription sales and marketing partner assisting customers with LG Subscribe enquiries and applications. We are not the official corporate website of LG Electronics Malaysia. 

2. Information We Collect

We may collect the following types of information:

• Personal Information (Name, Phone Number, Email)

• Device & Usage Data (IP address, browser type, pages visited)

• Cookies and tracking data

3. How We Use Your Information

We use your data to:

• Respond to inquiries and provide services

• Improve website performance

• Perform remarketing and audience targeting.

• We may use your information for advertising, remarketing, analytics, and customer communication purposes through platforms such as Google Ads and Meta Ads.

4.  Advertising & Tracking Technologies 

We use services provided by Google including:

• Google Ads

• Google Analytics

• Google Tag Manager

These services may use cookies to:

• Show relevant ads to users

• Measure ad performance

• Track conversions

Third-party vendors, including Google, may display our ads on other websites.

5. Cookies Policy

By continuing to use this website, you consent to the use of cookies in accordance with this policy. 

Cookies are small files stored on your device. We use cookies to:

• Understand user behavior

• Improve user experience

• Deliver personalized advertisements

You can disable cookies through your browser settings.

6. Data Sharing

We do NOT sell your personal data.

We may share data with:

• Advertising partners (e.g., Google)

• Service providers such as hosting, analytics, CRM, and communication platforms.

7. Your Rights

Under PDPA Malaysia, you have the right to:

• Access your personal data

• Request correction

• Withdraw consent

8. Data Security

We implement reasonable security measures to protect your personal information.

9. Data Retention 

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing our services, responding to enquiries, customer support, marketing communication, and complying with legal or regulatory requirements under applicable Malaysian laws.

When personal data is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize the information to prevent unauthorized access or misuse.

Please note that certain information may be retained for administrative, legal, security, fraud prevention, or business continuity purposes where required or permitted by law.

10. Communication Consent 

By submitting your personal information through our website, contact forms, WhatsApp chat, Facebook Lead Forms, Google Ads forms, or any other communication channels, you acknowledge and agree that we may contact you via:

• Phone calls 
• WhatsApp messages 
• SMS 
• Email 
• Social media messaging platforms 

for purposes related to:

• LG Subscribe enquiries 
• Product recommendations 
• Installation arrangements 
• Warranty and service updates 
• Marketing promotions 
• Follow-up customer support 
• Appointment scheduling 

You may withdraw your consent to receive marketing communications at any time by contacting us directly through the contact details provided in this Privacy Policy.

However, we may still contact you regarding important service-related matters where necessary.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

Business Name: Life’s Good Home Appliance

Contact Person: Jack Chai

Phone / WhatsApp: 010-8632435

Email: homelivingsubscribe@gmail.com
Website: https://home-subscribe.com/

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or services.

Any updates will be published on this page with the revised effective date. We encourage users to review this Privacy Policy periodically.